Privacy policy

Last updated: 30/10/2026

At AG LogicWorks, we respect your privacy and recognise the importance of protecting your personal data.

This Privacy Policy explains how we collect, use, retain and protect the personal data of visitors to the website www.aglogicworks.com, in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.

1. Data controller

The controller of the personal data collected through this website is:

• Company name: Acordogenial, Lda
• Trading name: AG LogicWorks
• Company registration number (NIPC): 510115411
• Registered office: Rua Cidade de Tete, n.º 21, 1800-121 Lisboa, Portugal
• Email: hello@aglogicworks.com
• Website: https://www.aglogicworks.com

We have not appointed a Data Protection Officer, as we are not legally required to do so. For any question about the use of your personal data or the exercise of your rights, please contact us at the email address above.

2. Personal data we collect

We collect personal data when you use our website, complete our contact form or the Easter egg prize form, or communicate with us directly.

The data collected may include:

• Name and professional identification;
• Name of your company or organisation;
• Email address;
• Telephone number;
• Information about your needs, projects or the solutions you are interested in;
• Your country or main market, an indicative budget band and desired timing, chosen on the contact form;
• The content of messages and communications you send;
• With an enquiry only: the page where you first entered our website and the referring website (domain name only). This is held in your browser tab until you send the form and is not shared with any analytics or advertising service;
• Technical data, such as a one-way encrypted (hashed) version of your IP address used to limit abuse, browser type and access logs.

We only collect data that is adequate and necessary for the purposes set out in this policy.

Please do not include sensitive personal data in our forms.

3. Purposes and legal bases

Responding to contact requests and preparing proposals

We use the data you provide to reply to questions, requests for information and business enquiries initiated by you and, where you ask for it, to understand your requirements and prepare a proposal.

Legal basis: steps taken at your request before entering into a contract (Article 6(1)(b) GDPR). Where an enquiry is not related to a possible contract, our legitimate interest in replying to professional communications (Article 6(1)(f) GDPR).

Replying to your enquiry does not rely on your consent. The confirmation box on our contact form only records that you have read this policy and asked us to reply.

Performing contracts with customers

When you become a customer, we process the data needed to deliver the agreed services, invoice and manage the relationship.

Legal basis: performance of a contract (Article 6(1)(b) GDPR) and compliance with legal obligations, namely tax and accounting obligations (Article 6(1)(c) GDPR).

Easter egg prize claims

When you claim a prize, we use your name, email and telephone number to verify the claim and deliver the prize.

Legal basis: performance of the promotional terms you accept when claiming (Article 6(1)(b) GDPR).

Ensuring the operation and security of the website

We process technical data needed for the operation, maintenance, spam and abuse prevention and security of our systems.

Legal basis: legitimate interest in maintaining the security and integrity of our services (Article 6(1)(f) GDPR).

Marketing communications

We do not currently send newsletters or promotional communications. Sending a contact request does not subscribe you to any. Should we offer them in future, we will only send them with your consent.

Website usage analysis

Where analytics that rely on consent are used, they are only activated after you make your choice, as set out in the Cookie Policy.

4. Service providers that receive personal data

We use the following providers, which process personal data on our behalf only according to our instructions and under data processing terms:

Data may also be disclosed to public authorities where required by law. We never sell personal data or share it with third parties for their own marketing.

5. International transfers

Our database, backups and email are stored in the European Union. Some providers listed above are based in, or use sub-processors in, the United States, and may access data from outside the European Economic Area, for example to deliver the website through a global network or provide technical support.

Where this happens, transfers are protected by the European Commission's adequacy decision for the EU-US Data Privacy Framework, for providers certified under it, or by the European Commission's Standard Contractual Clauses.

You may request further information about these safeguards using the contact details in this policy.

6. Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected:

• Contact-form submissions, enquiries and proposals that did not proceed: up to 24 months from our last contact with you.
• Customer and contractual records: for the duration of the contract and for 10 years after it ends, to meet Portuguese tax and accounting obligations.
• Easter egg prize claims: until the prize is delivered, then for up to 24 months, so that each person can only claim once.
• Submissions identified as spam: up to 90 days.
• Technical and security logs, including email sending records: up to 12 months.

Once the applicable period ends, the data is deleted or anonymised, unless there is a legal basis for keeping it, such as a pending legal claim.

7. Data security

We apply technical and organisational measures appropriate to the risks of the processing, including access restricted to authorised team members, encrypted connections, role-based permissions, records of administrative actions and spam and abuse protection on our forms.

8. Your rights under the GDPR

Under applicable law, you may exercise the following rights:

• Access: obtain information about your personal data and how it is processed;
• Rectification: request the correction of inaccurate or incomplete data;
• Erasure: request the deletion of your data where the legal requirements are met;
• Restriction: request that processing be restricted in certain circumstances;
• Objection: object to processing based on legitimate interests;
• Portability: receive or transmit your data in the cases provided for by law;
• Withdrawal of consent: where processing is based on consent, withdraw it at any time, without affecting processing carried out before then.

We do not make decisions based solely on automated processing that produce legal or similarly significant effects on you.

To exercise your rights, contact us at:

hello@aglogicworks.com

We will reply within one month. We may ask for additional information where needed to confirm your identity.

9. Right to lodge a complaint

You have the right to lodge a complaint with the competent supervisory authority. In Portugal, this is the:

Comissão Nacional de Proteção de Dados (CNPD)

Website: https://www.cnpd.pt

10. Cookies and similar technologies

To learn about the cookies we use, their purposes and how to manage your choices, please see our Cookie Policy.

11. External websites and services

Our website may contain links to third-party websites. This policy does not cover them, and we recommend reading their policies before providing personal data.

12. Changes to this Privacy Policy

We may update this policy to reflect legal, technical or operational changes. The updated version will be published on this page with the date of the last update.

13. Contact

AG LogicWorks

Email: hello@aglogicworks.com

Phone: +351 920 327 242

Website: https://www.aglogicworks.com